Terms and Conditions

Welcome to FreshHikes.com. By using our services, you agree to the following terms and conditions. It is important to read and understand these terms as they outline your responsibilities and our commitments.

Usage of Services

You must use our services in a manner that is lawful and respectful. You may not use our services for any illegal activities or in a way that could harm our reputation. We reserve the right to refuse service to anyone who violates these terms.

Responsibility for Property

You are responsible for ensuring that the area to be cleaned is free of any items that could obstruct our cleaning process. This includes, but is not limited to, furniture, personal belongings, and any other items that may be in the way. We are not liable for any damage to items left in the cleaning area.

Health and Safety

You must inform us of any allergies or sensitivities to cleaning products prior to the service. We may use eco-friendly products, but it is your responsibility to communicate any specific health concerns. If you have pets, you must ensure they are secured away from the cleaning area during the service.

Scheduling and Cancellations

You must provide at least 24 hours notice for any cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee. We reserve the right to reschedule appointments due to unforeseen circumstances, and we will notify you as soon as possible.

Payment and Fees

You agree to pay for the services rendered as per the agreed-upon rates. Any additional services requested on-site may incur extra charges. We do not provide refunds for services once completed, and you are responsible for ensuring payment is made promptly.

Limitation of Liability

Our liability is limited to the amount paid for the services rendered. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services. You agree to indemnify and hold us harmless from any claims arising from your use of our services.

Contact Information

If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you and ensure that your experience with us is satisfactory.